Legal
Last updated: June 2026
This website, staygroup.ae, is operated by S V D Stay Vacation Homes L.L.C S.O.C, trading as Stay® Group ("Stay®", "we", "us"), with its registered office at 279 Schon Business Park, Zone 3, Dubai Investment Park 1, Dubai, United Arab Emirates. We are the data controller for personal data collected through this website.
We process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and other applicable UAE legislation. Where guests or owners are located abroad, we apply the same standard of care to their data.
When you complete a form on this site (contact, referral, or earnings estimate), we collect the details you enter: typically your name, email address, phone number, the service you are interested in, property details, and any message you write. When you call, email, or message us on WhatsApp, we collect the contact details and content you share.
We use analytics and advertising tools that collect technical data such as your IP address, device and browser type, pages visited, time on page, and approximate location. See our Cookie Policy for the tools involved and how to control them.
We use personal data to:
We do not sell personal data.
We share personal data only with service providers who help us run the business, under appropriate safeguards:
Some of these providers process data outside the UAE. Where that happens, we rely on the transfer conditions permitted under the PDPL.
We keep enquiry data for as long as needed to handle your request and for a reasonable period afterwards for follow-up and record-keeping. Data tied to a contract (management agreements, bookings, referral payments) is kept for the period required by UAE commercial and tax law. We delete or anonymise data we no longer need.
Subject to the PDPL, you may request access to the personal data we hold about you, ask us to correct or delete it, object to or restrict certain processing, and withdraw consent where processing is based on consent. To exercise any of these rights, email info@staygroup.ae. We respond within a reasonable period and may need to verify your identity first.
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No internet transmission is completely secure, so we cannot guarantee absolute security, but we treat your data with care.
This website is not directed at children and we do not knowingly collect personal data from anyone under 18.
We may update this policy from time to time. The date at the top shows the latest revision. Material changes will be flagged on this page.
Questions, requests, or complaints about personal data: info@staygroup.ae, or write to S V D Stay Vacation Homes L.L.C S.O.C, 279 Schon Business Park, Zone 3, Dubai Investment Park 1, Dubai, UAE. This policy is governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.
